Delivery method/shipping

Shipping method

Yamato Takkyubin or Japan Post Yu-Pack

It will be shipped in 2-7 business days from your order.

If you have a specific delivery date, please contact us from the inquiry column. We will ship to arrive on the specified date.

(*Depending on the product and quantity, it may not be possible to deliver on the specified date. In that case, we will contact you again.)

Shipping (normal shipping)

・1,480 yen Hokkaido, Okinawa

・1,150 yen
 Kyushu

・1,040 yen
Tohoku, Chugoku, Shikoku

・930 yen Kanto, Kinki, Chubu

Shipping (Frozen service *Hanakoori, Jonamagashi)

・1,700 yen Hokkaido, Okinawa

・1,370 yen
 Kyushu

・1,260 yen
Tohoku, Chugoku, Shikoku

・1,150 yen Kanto, Kinki, Chubu

[About returns and exchanges]

We make every effort to maintain the quality of our products, but if there is a problem with the quality of the product, please call us within one week of receiving the product.

Please note that we do not accept returns or exchanges due to customer convenience.

Dry sweets are very delicate and fragile sweets.
We take all possible measures to ensure that the product is not broken, but there is a risk of damage during delivery.
In the unlikely event that the product is damaged or not what you ordered, please contact us within 7 days of delivery.
(In the case of damage, we may file a claim with the delivery company, so please do not eat it as is and keep it at hand.)