Delivery method/shipping

Shipping method

Yamato Takkyubin or Japan Post Yu-Pack

Your order will be shipped within 1-7 business days of your order.

If you have a specific delivery date, please contact us via separate email. We will ship your order to arrive on the day you specify.

(*Depending on the product and quantity, we may not be able to deliver it on the specified date. In that case, we will contact you again. Thank you for your understanding.)

Shipping fee (regular delivery)

・1,610 yen Hokkaido, Okinawa

・1,190 yen
 Kyushu
・1,060 yen
Tohoku, China, Shikoku

・940 yen Kanto, Kinki, Chubu

Shipping fee (frozen delivery *Hanakoori, fresh sweets)

・1,830 yen Hokkaido, Okinawa

・1,410 yen
 Kyushu

・1,280 yen
Tohoku, China, Shikoku

・1,160 yen Kanto, Kinki, Chubu

[About returns and exchanges]

We take every possible measure to maintain the quality of our products, but if there is a problem with the quality of our products, please contact us within one week after receiving the product.

Please note that we do not accept returns or exchanges due to customer convenience.

Dried sweets are very delicate and break easily.
Although we take great care in packaging to prevent breakage, there is a risk of damage during shipping.
If the product is damaged or different from what you ordered, please contact us within 7 days of delivery.
(In the case of damage, we may request compensation from the delivery company, so please do not consume it in its current condition and keep it in your possession.)